Below you will see the manager jobs available. To stay on top of all the details, keep reading this article!
Strategy & Operations Manager – Revolut Australia
about revolution
People deserve more for their money. More visibility, more control, more freedom. Since 2015, Revolut has been working in this direction. With an incredible range of products covering Expenses, Savings, Travel, Transfers, Investments, Exchanges and much more, its super app has already helped over 25 million customers to get more out of their money. It’s not over yet.
As it continues to grow rapidly, it believes two things are critical to its continued success: its people and its culture. To date, it has more than 5,000 employees working around the world, in its large offices or remotely, to fulfill its mission. It’s looking for more. It needs smart people who enjoy building great products, who enjoy redefining success, and who enjoy the simplicity of turning the complexities of a chaotic world into beautiful solutions.
About the role
Revolut does it differently. Their talented operations specialists not only keep things running smoothly, they also tackle the most complex and difficult issues in the industry. They then create elegant, scalable solutions that keep pace with their ambitious growth plans. Without your operations team,would be following the herd, not leading – something it never wants to be.
What will you do
Establish and optimize processes to prepare Revolut Australia for high growth
Operate and scale operations in Australia and work with local operations teams and headquarters in London to develop detailed playbooks, product integration and rigorous execution of Revolut products
Strategy: explore and define which projects the team should prioritize and set timelines to achieve goals quickly
Product Improvement: Proactively research new features to provide a seamless customer experience
Improve Operational Efficiency: Simplify SOPs and continuously improve for maximum efficiency
Manage key supplier relationships and establish a performance tracking system
Develop strategic supply chain partnerships and negotiate commercial terms
What do you need
You graduated with a relevant degree and have at least 3 years of work experience in a similar role
you have a good record of achievement
You worked for a high-tech and/or start-up company and quickly took responsibility
You can break complex problems into smaller ones, enjoy working with data, and use tools like SQL, Python, and Excel to make your job easier.
You are naturally curious and interested in making an impact.
You can demonstrate this through the various projects you are involved in.
You can make a good business case and convince people to help you run it.
Building a global financial super-investment is not enough. Your game changes are a priority, which is why it launches its first D&I framework in 2021, designed to help you thrive every day. It doesn’t because it’s the right thing to do. It does this because it knows that finding diverse talent and creating an inclusive workplace is how it creates exceptional, innovative products and services for its customers. That’s why we encourage people with diverse backgrounds and experiences to apply to be part of the hardworking multicultural team.
By applying for the above position, you confirm that you have read and agree to the Candidate Data Privacy Statement.
Collections Manager
Who is the company?
IPF Digital Australia (trading as Credit24) is part of the IPF Group, the world’s leading consumer lending business. Also present in Europe and Mexico;builds a better world through financial inclusion, providing ordinary Australians with quick, simple and affordable credit solutions.
It’s a group of passionate and energetic people who pride themselves on the way they work as a team. We strongly believe in the importance of providing our customers with an exceptional experience, which is why we put them at the forefront of everything we do.
They are committed to ensuring that everyone can achieve the best work-life balance. They work hard, but recognize the importance of maintaining flexibility and balance between their internal and external priorities. They also practice a culture of constant reflection and celebration of each other’s victories and achievements.
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Reporting to the Payments and Issues Manager, you will help lead and develop a team of collections experts to achieve collections revenue targets. This role is responsible for the end-to-end management of day-to-day billing responsibilities and processes and supports the team in this regard.
Responsibility
Here is an example for your day:
Update and monitor all billing processes, policies and manuals to ensure compliance and a positive customer experience
Prevent customer default and maximize collection process performance to achieve targets (POT, formalization, fundraising)
Sensitive and diplomatic in dealing with customer payment difficulties
Presentation of weekly data collection through standardized reports
Manage partnerships (e.g. collection agencies, possible third-party reminder partners)
Identify and lead the continuous improvement of collections
Lead, develop, motivate and train team members
Participate in group reviews of required billing information
Ensure effective assignment of tasks and responsibilities to meet monthly regularity/efficiency targets and proactively address variance in targets
Demand
Here’s what they need from you:
Previous experience in debt collection
Learn about local guides
Proven ability to meet billing KPI targets
Self-motivated and business-minded
Experience in process/project improvement
Global exposure
weekly lunch at the office
cantina
happy friday fridge
Various team building activities ️
True family and people-centered culture
Employee Assistance Program️
development opportunities
Hybrid work model – organize flexible working from home
See too:
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Open positions in Australia: companies hire Mechanic
It seems good?
IPF Digital Australia is an equal opportunity employer and values diversity and inclusion in the workplace. Seeks to recruit, develop and retain in its workforce the most talented individuals from diverse cultures, perspectives, skills and experiences. All work will be based on merit, skill, performance and business need.