Job vacancies available for the position of Housekeeper. Discover in this article the Housekeeper jobs available in Australia.
Guest relations / Housekeeper
Full job description
Job Overview: Customer Relationship/Housekeeper
location and context
Accommodation can be provided for a couple.
Location: Mareeba Wetlands, Pickford Road, Biboohra
The ecolodge is a bespoke venue offering a great Northern Australian wildlife experience. Consisting of 3 canvas-framed glamping units, each unit can accommodate a queen-size bed and a single bed. Accessible via 7 km of gravel road. The reserve is renowned as one of Australia’s best birding spots, with over a quarter of Australia’s bird species recorded here. Wildlife is rich and diverse, including several important species of mammals.
The venue is a stand-alone facility and does not serve meals to guests. The main building is large and almost completely open, with a large observation deck.
The Guest Relations/Administration role is a permanent position. Accommodation is in a comfortable furnished one bedroom cottage to the rear of the room. The house has its own access to the garage, office, living room, kitchen and deck. We are happy to have a couple living here. Wifi, water and electricity are included. You will need your own transport for personal use.
Find out more about the venue at theorchids.com.au
Hospitality Award [MA000009]
Grade 3, Recreational ($29.40 per hour plus fine)
Purpose of position
This role is a temporary position at Wild Nature Escapes Ecolodge in Mareeba. Its role is to ensure a high quality experience for visitors and event attendees. The role is only an active local role and works with the local team. You will have full support in this position.
Salary is arbitrary, we expect an average of 2-5 hours a day including weekends (overtime pay).
Specific Responsibilities
give welcome guests and create a professional and welcoming environment.
Follow procedures to ensure a smooth check-in/check-out process.
Make sure guests have all the correct information about the accommodation.
Accommodate reasonable guest requests, although the goal is for guests to be self-sufficient once verified.
Clean the housing unit according to the cleaning program/procedure.
Maintained to a high standard in the main kitchen and living areas.
Keep coolers and common areas (including main deck and restrooms) clean to a high standard
Make sure room reservations are assigned correctly (this function does not process reservations)
Prepare keys, documents, etc. Guests/groups arriving early.
General organizational responsibilities
Present yourself as a representative of the organization in a highly professional manner.
Know and follow all applicable company policies, procedures and systems, including but not limited to communication and workplace health and safety
Familiarity with and compliance with occupational health and safety (WHS) regulations and requirements
Behave ethically and work collaboratively as a team member.
Communicate clearly and in a timely manner with supervisors.
Main indicators of responsibility success
Ensure a smooth, professional and efficient check-in and check-out.
Provide excellent customer service
Provide a high standard of cleanliness in guest rooms and public areas.
Key Skills and Attribute Details
Ideal Hospitality Certificate III
police check required
Knowledge and experience, A solid working knowledge of the principles and practices of housing services
Proven experience in the hospitality industry, particularly guest relations and housekeeping (with references)
Ability to work without supervision
Demonstrated ability to provide an exceptional guest experience, handle issues and issues that may arise
Resource
Effective and confident communication skills with guests and colleagues.
friendly, polite and professional
Attention to the details
good to live in the forest
Excellent written and oral communication skills.
Housekeeping Supervisor/Office Coordinator
Full job description
Work in a luxury hotel in a convenient location in Brisbane CBD
Expand your career by working for a renowned national brand
Dynamic team with multiculturalism
Silk hospitality opportunity?
Due to the current increase in demand, Silk Hospitality continues to offer part-time opportunities for experienced employees to join the growing team in Brisbane. This position requires five days of free time per week.
Expressions of interest in the following functions are invited:
cleaning supervisor
office coordinator
Responsibilities of the Cleaning Supervisor
Supervise and coordinate all cleaning functions
Previous experience as a cleaning supervisor/team leader
Lead, train and develop teams
Ensure efficient cleaning of designated areas
Conduct daily room inspections
Great experience working with opera
Provide clear communication with other hotel departments
Respond to guest inquiries
Ensure that occupational health and safety procedures are followed
Office Coordinator Responsibilities
Consistently provide professional, engaging and friendly service.
Excellent communication and computer skills
Generate various operational reports for cleaning coordination.
Answers phone calls and ensures that all messages, information and requests are recorded, communicated quickly and accurately in order to provide timely and quality service to internal and external guests.
Maintain an effective recording and filing system.
Responds to requests and delegates work in a timely manner, adhering to hotel brand standards.
Responsible for communicating all operational issues to the leadership team.
What can we offer you?
At Silk Hospitality, we value all employees and genuinely believe that they are essential to our continued growth and success. They strive to foster a team spirit of camaraderie and solidarity that supports honesty and integrity, celebrates and appreciates diversity, encourages teamwork, and celebrates working together to produce high-quality results.
Together with:
permanent part-time job
Super pay for all hours
Ideally, you have at least five shifts a week, including weekends.
Ongoing Training and Support
career development possibilities
health discount
bank discount
Discounts on select health and wellness services, phone plans, home supplies and equipment, apparel, health, beauty and fitness, and more!
Let’s introduce Silk Hospitality!
Silk Hospitality is a proud Australian owned and operated hospitality company based in Perth, Washington. Established locally in 2010, Silk is an industry leader in providing premium and comprehensive cleaning services to the national luxury hospitality industry. Silk works with small boutique hotels and large international hotel chains to provide seamless integration and a superior, personalized guest experience.
Today, more than 3,500 Silk Hospitality employees in Australia benefit from a culture that actively supports a safe, modern and secure work environment. They offer flexible working conditions for our operational staff, innovative systems and technology, and most importantly, we invest heavily in our people to better support their professional development and career development goals.
Silk Hospitality employees operate with the utmost integrity and have an innate appreciation for quality. With a proud history of hard work, achievement and success, Silk Hospitality is an excellent choice for anyone who is dedicated, passionate and looking for a rewarding career in the hospitality industry.
Housekeeping Supervisor
Full job description
Business | Mornington Peninsula and Bass Coast
Deadline: 06/17/2023
About Alba
Alba, recently awarded Oceania’s Best Spa at the Spa & Wellness Awards 2022, is thinking something new and redefining luxury. Designed to provide a contemporary thermal bath and spa experience, Alba Thermal Springs and Spa is a world-class sanctuary of wellness located on a 15-acre property on the Mornington Peninsula.
Our time
Alba Thermal Springs & Spa is committed to a diverse, inclusive and respectful work environment. They pride themselves on being respectful, authentic, sustainable and connected. We strongly encourage applicants from culturally diverse backgrounds to apply.
Paper
Assists in overseeing daily cleaning operations, including overseeing tasks assigned to staff and monitoring the daily cleanliness of all cleaning areas.
Report/record any problems or property damage or maintenance requests.
Cleans changing rooms/guest changing rooms, storage areas and hallways to required standards.
Ensures guest supplies in changing rooms/changing rooms and restrooms are replenished to the correct Alba brand standards.
Always follow security procedures to protect guests’ keys and lockers.
Ensuring that equipment in all departments is maintained to a high standard. Assist with regular equipment inventory.
Learn about the correct use and storage of cleaning agents in accordance with health and safety regulations.
Replace team members who are unable to perform their roles to avoid unfilled vacancies.
Assist housekeeping manager and staff in completing KPIs.
Assist the Cleaning Manager in the administrative work of the team.
You must be able to work weekend and night shifts for this role.
About you
Previous experience in a similar role
Ability to anticipate and focus on customer needs
Professional and enthusiastic with excellent organizational and time management skills
Positive attitude and efficient work habits in the team
computer skills
Why work with the company
People are her passion. At Alba, we support personal and professional development, supported by an experienced and passionate leadership team. They offer competitive salaries, individual uniforms and comprehensive staff benefits.